top of page

How it works

1. Schedule Your Appointment

2. Verification

3.Final Checks

  • Contact us by phone, email, or through our website.

​

  • We’ll appraise your items using the pictures and videos you provide.

​

  • Once we’ve made an initial offer, our friendly team will arrange a convenient visit to your home.

  • Our representative will arrive at the scheduled time with official company identification.

​

  • If you do not already have an account, proof of ID and proof of residence must be sent to us before we attend.

​

  • Please note: we only attend addresses where proof of residence has been provided.

  • We thoroughly test and confirm that your item is in the condition as described.

​

  • If any issues are found that were not previously identified, we will discuss them with you.

​

  • Should the valuation change as a result, you always have the right to reject our offer.

 
  • Once the transaction is complete, we will transfer the payment directly to your bank account.
 
  • Please note that some banks may take up to 4 hours to process the transfer—we recommend using Revolut for instant payments.
 
  • Cash payment is also available but must be arranged in advance when you receive your initial quote.​

4. SOLD!

5.Buy Back

  • We promise you the right to buy back your item within 28 days for the amount specified in your contract of sale.

​

  • If you’re not ready to repurchase within this period, we can offer an extension of a further 28 days at the price set out in your agreement—just let us know in advance!

Please note:

While we will do our best to contact you on the 28th day as a reminder, it remains your responsibility to get in touch and arrange payment for the item or an extension. If we do not hear from you within this period, we will proceed to sell the item.

Aisha H

"As a single mum, sometimes you need a bit of extra cash to get through the month. Door Cash has been a godsend. I've used them three times now for different bits of jewelry and electronics. What I love is how they remember me and always ask how my little ones are doing. It's not just a transaction—they actually care. And their buyback rates mean I can get my stuff back without paying over the odds." 

​

John B.
"Had a bit of a financial emergency last month and needed quick cash. Door Cash valued my gaming console and accessories fairly—actually got about 60% of what I paid for it new, which was better than I expected for something 2 years old. The staff didn't try to lowball me or point out tiny scratches to reduce the offer like another place did. When I bought it back two weeks later, everything was exactly as I left it, all cables neatly tied and all."

Steve R

"Been between jobs for a few months and needed to sell some electronics to cover the bills. The staff at Door Cash were dead helpful—no judgment, just practical advice. They even showed me which items would give me the best return versus what I might want to try selling online instead. That kind of transparency is rare. When I found work again, buying back my laptop was simple and affordable. Cheers for helping me through a rough patch!"
bottom of page